No Means No: Is Jewel-Osco's Mandatory Cart-to-Car Service Too Much?
Whether you want them to or not, Jewel-Osco has implemented a new policy of following shoppers, and their carts, out to their vehicles. Let us know what you think in the comments section.
If you haven't shopped at your local Jewel-Osco grocery store in a while, be prepared for a new customer service initiative that you may, or may not, appreciate. It's called the "cart-to-car" service, according to couponsinthenews.com, and whether you want the help or not, your bagger is expected to follow you and your cart out to your vehicle. The service is mandatory, though Jewel-Osco denies it has anyting to do with keeping track of shopping carts, according to Coupons in the News. "We understand that this is a very different service and it might take our customers some time to understand that we want this to be the norm," said a Jewel customer service representative in the article. It was announced in January that Jewel-Osco stores …
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Soonwinner
3:05 pm on Saturday, May 4, 2013
My wife's best friend, ex Jewel employee, hears that Jewel is dead serious about becoming a low cost provider. They feel the pressure from WALMART and ALDI. The Jewel ads of late are featuring some real low prices. New ownership and being released from the thumb of the mandatory internal wholesaler, from previous owner SUPERVALUE, will enable Jewel to really lower their prices. Jewel has operated… more ›